FAQ

Here we will try to answer all the questions you may about taxi travel in Melbourne

If you’re arriving at the Domestic or International terminals at Melbourne Airport, there’s no need to wait in a taxi rank for your ride. Pre-book via the Airport Taxi Melbourne 24, online, or by calling 03 9002 4024 and our drivers will collect you at the outdoor pick-up section of car parks at terminals 1, 2 and 3.

Pre-booking up to 7 days in advance with 13cabs for Melbourne airport transfers has a big range of benefits no matter where you live, including:

  • Hassle-free. Walk out of the terminal, jump in a cab, and go straight to your door. Book a pickup time and we’ll be there.
  • Big fleet. With Australia’s largest taxi fleet, we pride ourselves on being there when you need us.
  • Professional Drivers. Our taxi Drivers are trained to help and know the best way to get you from A to B.
  • Easy payment. Link your preferred credit card to the 13cabs app and you won’t have to worry about having cash on hand.

Whether you’re looking to visit Melbourne city or the Greater Melbourne area, there’s a lot to do for people of all ages. The city’s restaurants and cafes are some of the best on the planet, and Melbourne is called the sporting capital of Australia for a reason. Melbourne’s art galleries and museums are always popular, and the natural landscapes of places like the Dandenong Ranges is world-class. And at Airport Taxi Melbourne 24, we can get you there easily.

While car seats aren’t required in taxis in Victoria, we’re happy to provide one on request. Let us know when you book and our Drivers will come prepared. You can also bring your own if you wish. All our vehicles are fitted with the right anchor points.

If you’re travelling from the airport to anywhere in Melbourne city itself, you can do it hassle-free, door-to-door with Airport Taxi Melbourne 24. Depending on where in the CBD you’re going, the taxi fare should be around $50.

If your flight is delayed or even getting in early, there’s no need to worry. All of Welcome’s Melbourne airport taxi drivers receive live updates on your plane’s arrival time, so they will always be there when you land.